The Stickiness Factor: Why Does Certain Content Linger?

Content marketing is more than just creating content; it's about making that content stick with your audience. Why does some content stay with us, while other content is forgotten after a few seconds? Dan Heath, author of "Made to Stick" among other books, offers a valuable framework with his "stickiness factor" that can help us understand what makes content appealing and why we keep consuming it.

Heath states that ideas that stick – whether they are stories, advertisements, or content – share several common characteristics. These characteristics, summarized in the SUCCES acronym (Simple, Unexpected, Concrete, Credible, Emotional, Stories), are directly applicable to content marketing.

  1. Simple

Complex messages quickly get lost. Good content marketing distills the core message to its simplest form, without losing its essence. This doesn't mean the content should be superficial, but rather that the message comes across clearly and directly. Think of a catchy headline, a clear introduction, and a focus on one core theme per piece of content.

  1. Unexpected

To grab attention in an overflowing stream of information, content must surprise. This can be achieved by saying something unexpected, approaching a familiar concept in a new way, or raising a question that piques curiosity. Think of statistics you didn't anticipate, or an unconventional angle on an everyday problem. Unexpected elements break patterns and force your audience to think.

  1. Concrete

Abstract ideas are difficult to visualize and remember. Content that sticks uses concrete examples, relatable situations, and tangible images. Describe specific scenarios, use metaphors or analogies, and avoid vague language. The more concrete the message, the easier it is for the audience to connect with it and imagine it.

  1. Credible

Your content must be trustworthy. This can be achieved in various ways: by featuring experts, presenting statistics (with sources), using customer testimonials, or simply by being open and transparent. People are more likely to consume and share content if they trust the sender and the message.

  1. Emotional

Content that strikes an emotional chord lingers much longer. This can range from joy, humor, sadness, to surprise or inspiration. Emotions create a deeper connection with the reader or viewer and make the message memorable. Tell stories that resonate, appeal to your audience's values, and show why your message is important.

  1. Stories

Humans are naturally wired for stories. Stories are the most effective way to convey and remember information. Good stories have a beginning, middle, and end, characters the audience can identify with, and a conflict or challenge that is overcome. They are captivating and help present complex ideas in an accessible way.

How to Apply the Stickiness Factor in Your Content Marketing?

To create content that truly attracts and sticks, you can actively apply Dan Heath's principles in your strategy:

  • Brainstorming Sessions: Use the SUCCES model as a checklist when brainstorming new content ideas. Ask yourself: "Is this simple enough? Does it contain a surprising element? Is it concrete? Credible? Does it strike an emotional chord? Can we turn it into a story?"
  • A/B Testing: Test different approaches to your content, for example, surprising headlines versus direct headlines, to see what resonates best with your audience.
  • Analyze Successful Content: Look at content (within and outside your industry) that goes viral or generates high engagement. Which of the SUCCES elements are present in it?
  • Focus on the Core: Before you start writing or producing, determine the absolute core message you want to convey. Make sure this message is unmistakable.

Conclusion

In the busy world of content marketing, it's challenging to stand out and remain relevant. By embracing the principles of Dan Heath's stickiness factor, you can create content that not only grabs attention but also holds it. Content that is simple, unexpected, concrete, credible, emotional, and story-driven has the greatest chance of leaving a lasting impression and encouraging your audience to come back for more.

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